Customer Service is a process of humane and professional attention and treatment given to clients, before, during and af ...
Brian Kazungu is an Author, Media Practitioner, Entrepreneur and a Technology Enthusiast. His professional studies include Media, Business and Information Technology.
Over the years, Brian has held several management positions in various companies and has worked as a news reporter and a columnist in the media industry. He has written and published several books covering various aspects of human life including leadership, entrepreneurship, politics, personal development as well as poetry and travel. These books are found on Amazon: https://www.amazon.com/author/briankazungu