Ghana’s internet is costly and quality is worse – Survey

Ghana's internet quality internet speed, stability, and growth has been ranked 102^nd in the world and is said to be 29% worse than the global average.

A study by a cybersecurity company, Surfshark, on global digital wellbeing finds that Ghana has the slowest mobile internet in Africa, placing 88^th in the world ranking out of 117 countries, and only making it into the top 90 in the final index.

Surfshark evaluates countries based on five fundamental digital wellbeing pillars: internet quality, e-government, e-infrastructure, internet affordability, and e-security.

Digital Life Pillars

On five fundamental digital life pillars, the report said Ghana ranked 109^th globally), which meant that the country's citizens are paying high cost for the slowest internet.

The best position achieved by the country is 72^nd for e-security, while Ghana's e-government services placed 82^nd and e-infrastructure and internet quality ranked 99^th and 102^nd, respectively.

The report stated that compared to Nigeria, Ghana’s mobile internet is 48% slower, while broadband is three times faster.

“Since last year, mobile internet speed in Ghana has decreased by 1.5% (0.2 Mbps), and fixed broadband speed has grown by 4.3% (2.2 Mbps). In comparison, Singapore’s residents enjoyed mobile speeds up to 104 Mbps/s and fixed to as much as 261 Mbps/s – that’s the fastest internet in the world this year,” Surfshark noted.

Affordability Issue

According to the report, Ghana’s internet affordability ranked 109^th in the world, pointing out that residents can buy 1GB of mobile internet in Ghana for as cheap as 8 minutes 44 seconds of work per month, 42% less than in Nigeria.

However, compared to Israel, which has the most affordable mobile internet on the planet (5s per 1GB), Ghanaians work 107 times more, the report added.

It said its affordability decreased since the previous year, making people work 3 minutes 19 seconds more to afford the same mobile internet service.

Fixed Broadband

The report indicated that fixed broadband costs Ghanaians around 18 hours 23 minutes of their precious working time each month.

“To afford it, Ghanaians have to work 57 times more than Israeli citizens, for whom the most affordable package costs only 19 minutes of work monthly. Since last year, broadband internet has become more affordable in Ghana, making people work 2 hours 19 minutes less to afford fixed broadband internet service,” the report noted.

Digital Divide

Globally, the report said broadband is getting less affordable each year, adding that “looking at countries included in last year’s index, people have to work six minutes more to afford broadband internet in 2022. In some countries, such as Ivory Coast and Uganda, people work an average of two weeks to earn the cheapest fixed broadband internet package.”

“The same trend was observed last year. With the current inflation, the pressure on low-income households that need the internet has become even heavier. Surfshark’s study also found that countries with the poorest internet connection have to work for it the longest,” it said.

Best and Worst Countries

Overall, 7 out of 10 highest-scoring countries are in Europe, which has been the case for the past three years. Israel ranks 1st in DQL 2022, pushing Denmark to the second place after its two-year lead.

“Germany ranks 3rd, and France and Sweden round up the top five of the 117 evaluated nations. Congo DR, Yemen, Ethiopia, Mozambique, Cameroon are the bottom five countries,” the report mentioned.

Methodology

The 2022 DQL research examined more than 7.2 billion people regarding five core pillars and 14 underpinning indicators that provide a comprehensive measure, according to the report.

It stated that the study was based on the United Nations open-source information, the World Bank, Freedom House, the International Communications Union, and other sources.

This year’s study includes seven (6%) more countries than DQL 2021, most of which are African countries.

---DGN online