Gurgaon, 22 November 2013: Drishti, a leading provider of Contact Center Software and Enterprise Communications Applications is proud to announce its partnership with Global Destinations Solution (GDS INT), a leading provider of information technology in Saudi Arabia.
The partnership between the two companies aims to promote contact center telephony solutions in Saudi Arabia and nearby Middle Eastern countries. The wide network of P3 partners in the region includes a comprehensive set of enterprises and contact centers looking to enhance their customer services with greater collaboration and increased market reach.
Majdi Ahmed A Raies, CEO of Global Destinations Solution, said “GDS has constantly endeavored to offer the best and most outstanding services to the clients and cater to their needs. We opted for AMEYO because it is a complete CIM solution. Both GDS and Drishti are focused on providing innovative solutions and services that streamline communications, result in enhanced business processes, and increase business productivity for customers across the contact centre industry. With this partnership we hope to increase GDS and Drishti's presence in the Middle East as well as internationally.”
Welcoming GDS on board Drishti's Premiere Partner Program (P3), Vipin Jethi, VP Sales-EMEA stated, “Saudi Arabia has a huge market for contact centers and we are extremely proud to associate with GDS which has a strong foothold across various sectors in the region. Together, Drishti-Soft and GDS will work closely explore new ways of improving customer experience utilizing the power of 'Ameyo'—Drishti's Flagship Contact Center Platform.”
GDS focuses on providing the most effective services to their clients in an efficient manner. The vision of Drishti-Soft and GDS INT is to provide businesses with complete process automation, enhanced customer satisfaction, and comprehensive measures to improve process efficiencies. The aim is to deliver the best technology solutions.
About GDS International
GDS INT provides corporate resellers and users front-office travel reservation solution which is well-fitted to local, regional, and international market needs. It is dedicated to the development of complete turnkey solutions to Supplier, Distributors and Corporate, to provide complete access to hospitality services reservations, through their IATA Travel Agency UTT. GDS INT was established in 2004 in Jeddah, Saudi Arabia. It has strong relationships within governmental agencies, Ministries, and large corporates. GDS's industry expert consultants are professionally capable to introduce ideas and implement them to achieve the desired results in terms of sales performance, increase customers satisfaction level, and financial benefits.
AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.
Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in Middle East, India, SAARC, Asia–Pacific, and Africa. Drishti's customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies.