Sibton Communications Limited passed its ISO (International Organization for Standardization) 9001 Certification and inspection process when on September 13, 2017, we met the requirements to be an internationally recognized entity with the ability to satisfy customer expectations by delivering high-quality service and expertise that meets global standards.
Lloyd’s Register Quality Assurance (LRQA), an internationally recognized ISO body based in the United Arab Emirates sent its officials from the Gulf State of Dubai to conduct the needed inspections and procedures at Sibton’s local offices in Ghana.
On the completion of LRQA procedures, Sibton was issued with ISO 9001:2015, ISO 22301:2012, ISO/IEC 20000-1:2011 and ISO 31000:2009 certifications respectively having met the globally required standard to better manage and control our business processes. These means we have the capability to meet all quality objectives with our resource of expertise and equipment to carry out the objectives like electronic retail payments and switch.
These ISOs now lets us meet global requirements to improve, design, deliver and transition our services to meet or exceed service requirements to our clients and partners here in Ghana and anywhere. Our ISO 31000:2009, for instance, continues to let us be able to adequately coordinate risk management processes by using internationally recognized methods to help deal with defined risks for example in the world of Switch management, interoperability or maybe IT.” — Sibton Switch.
The assessment by LRQA ensured our integrated management system covering our services and applications, security, infrastructure, general and IT consulting, business management and infrastructure management services among others are in accordance with their statement of applicability as of June 6, 2017.
As a growing company, Sibton is looking to use these enhancements in our finance interoperability capacity. We are also looking forward to growing our presence in enabling digital retailer payment systems infrastructure through Switch functionality in Ghana, Africa and around the globe.
Sibton has been ready to provide services to the mobile money markets by helping to make convenient, secure and swift, the use of mobile phones to transfer funds between banks or accounts, deposit or withdraw funds or pay bills. Find out more at www.sibtonswitch.com
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