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27.09.2012 Letter

WHY THIS MEDIOCRACY AND TELEPHONE CALL FRUSTRATIONS?

By Ziblim Armiyaw
WHY THIS MEDIOCRACY AND TELEPHONE CALL FRUSTRATIONS?
27.09.2012 LISTEN

This letter of my frustrations goes to the minister of communications

Dear Sir,
I am a Ghanaian working and living in Ghana. I pay tax every day. I have so many frustrations regarding your sector. I've been buried under migraines, vertigo, and deadlines, though, and

the LAST thing I'd considering doing for fun would be making a phone call or surfing the 'Net.

We all in Ghana knows the success you have chalked lately in the telecommunications industry: network providers increased tremendously, extension of the fibre optics etc.

I do know for sure that you use a phone. In fact, I have your number with me and have communicated with you sometimes. You are therefore a witness to the poor service offered continuously by the various network providers in the country unless my suffering is mundane and exclusively mine.

For sometime now I have been trying to reach some friends and family members at the other side of the country where you and I comes from. The least said about the frustrations I go through in making a single call, the better. The unfortunate thing is that some friends and family members think it's deliberate attempt to avoid them. You know how sensitive family matters are at home and I cannot afford to be a victim because of a miserable network hitches.

Even as am writing this I have not a single network bar on my phone and my investigations has shown that my phone has no mechanical problem. "network unavailable, cannot be reached at this time" are synonymous with a phone call language these days. I can hardly recharge with credits without having to try several times.

Sir, as a minister in this sector, I want to know if you are aware of these problems and what you have done about it? A lot of sectors have taken the Ghanaian for granted for far too long and considering the kind of person you, I do know you cannot allow this to continue. Your action is urgently needed to improve the mediocre services these network providers are offering.

We are worth more than what they offer and such mediocracy is not negotiable.

I end here with the conviction that my frustrations here would be investigated and urgent action taken.

Thank you.
Yours Faithfully
Ziblim Armiyaw
Concerned Ghanaian
[email protected]

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