Author: Kwaku Abedi & Spiros Tsaltas

Customer loyalty and client retention is the primary focus of our PR Firm: HireLoyalty. If you have followed our past ar ...

This is an extract from a talk that we gave last week Wednesday (April 18th) at MEST (Meltwater Entrepreneuri ...

We have been writing about Social Media, Inbound Marketing and Customer Loyalty. Let 39;s have a look today specificall ...

In our previous articles, we have established the need for Customer Loyalty and the need to consistently measure Loyalty ...

Pin-pointing moments throughout the customer journey and measuring them in order improve Customer Loyalty, has turned in ...

In the past, we have talked about NPS (Net Promoter Score) as the de facto standard for measuring Customer Loyalty. I ...

In part one of this article, we talked about the importance of a social media strategy and how businesses must focus on ...

A lot of times, we are asked what is the best tool for this or for that digital marketing functionality. The question ...

Digital Marketing Whether entrepreneurs and businesses like it or not, digital marketing is here to stay ...

Humans devise strategies every day. Some can be mundane as how to pass and exam or can be as complicated as how to land ...

We have been writing about Social Media, Inbound Marketing and Customer Loyalty. Let 39;s have a look today specificall ...

As an entrepreneur, one of the most important exercises you can undertake for your business is determining the marketing ...