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Viral Marketing Is Not a Strategy; It’s a Side Effect of Real Connection

Feature Article Viral Marketing Is Not a Strategy; It’s a Side Effect of Real Connection
MON, 06 OCT 2025

Going viral is now the goal in the fast-paced world of digital marketing.

The campaign that goes viral across platforms, garners millions of views, and makes news overnight is what every marketer aspires to.

The fact that most people don't discuss, however, is that viral marketing is a byproduct of something much more potent: authentic connection.

The Virality Myth as a Marketing Objective: Many marketers pursue virality by adding a popular sound, incorporating a touch of humor, and hoping for the algorithm to favor their post. However, this kind of thinking frequently produces flimsy content that disappears as soon as it gains traction. It is not possible to create virality in my opinion, but I also believe it can be engineered based on your target audience, the platforms they use, and the time period. Using virality as a primary marketing strategy is unpredictable and unsustainable in the long run. Human emotion, on the other hand, and how individuals relate to narratives, ideals, and messages that either confirm or contradict their beliefs is predictable. That's the start of true marketing.

The True Force Behind Viral Moments: Every genuinely viral campaign has one thing in common: they made people feel something real. Virality developed organically when connection arrived first. Instead of only observing, the audience participated, related, and believed. The crucial ingredient that most marketers overlook is the importance of genuine connection.

Why Your Brand May Be Affected by Pursuing Virality

When you prioritize virality over connection, you risk generating noise instead of building trust.

This is what frequently occurs:
1. Long-term forgetfulness, short-term fame: Although you might attract attention for a week, people will swiftly move on if you lack emotional depth.

2. A misaligned perception of the brand: While a current meme may garner likes, does it align with your brand's values?

3. Exhaust your creative team. Continually attempting to "hack" algorithms destroys authenticity and creativity, which are the key components of effective marketing. A brand that is associated with connection endures longer than one that is associated with trends.

Creating Genuine Relationships in Your Marketing. The key tactic is to focus on connection, considering that virality is a secondary effect.

Here's how to construct it:
1. Narrate Tales That Insightfully Represent Actual Human Experiences: Individuals communicate how it makes them feel rather than content. Present your audience with genuine hardships, triumphs, and principles. Don't simply be ambitious; be relatable. Involve, Don't Just Broadcast.

2. When your audience becomes a co-creator, you have achieved virality. Answer audience queries sincerely and create content that fosters dialogue instead of merely seeking attention.

3. Remain True to Your Brand's Mission: Loyalty organically grows when your content is in line with your mission. Audiences trust brands that stand for something more than those that follow every fad.

4. Use Data to Strengthen Bonds: Analyze data to determine what resonates rather than chasing likes. Determine the feelings or subjects that your community is most interested in, then work from there.

5. Put Impact Before Impressions: Count the number of people who really did anything with your post, not just the number of people who saw it. A small, active community will always do better than a big, uninterested one. Could you please explain what the new marketing is?

The New Marketing Success Definition
These days, the deep resonance of your message with your target audience determines success, not the number of viewers. The most powerful brands create tribes (communities) rather than following trends. They create content that aligns with their audience's reality, so sharing it is easy. Virality ceases to be a fortunate coincidence and instead becomes an organic byproduct of genuine connection when you infuse your message with trust and honesty.

Next, ask yourself the following questions when developing a "viral campaign" idea:

- What do we want people to feel, not just share?

- Does this material reflect our brand identity?

- If this didn't go viral, would our audience still interact with it?

If the response is yes, you are already moving in the right direction. This is because the true measure of marketing success is the depth of connection, not the quantity of views. And when that connection is genuine, virality is only the side effect and not the objective. Always note that viral marketing is a byproduct of genuine connections, not a strategy.

Samuel Kwabena Ansong
Samuel Kwabena Ansong, © 2025

Samuel Kwabena Ansong is a versatile digital marketing expert certified by Harvard Business School Online. Currently enrolled in an MPhil program in Digital Marketing at Ghana Communication Technology University.. More Samuel Kwabena Ansong is a results-driven digital marketing strategist and marketing manager. He is certified in digital marketing strategy by Harvard Business School Online and is currently pursuing an MPhil in digital marketing at Ghana Communication Technology University (GCTU).

He helps organizations achieve measurable marketing ROI while empowering individuals through teaching, mentoring, and creating real career opportunities. Known for his friendly leadership style, strong teamwork mindset, and relentless work ethic, Samuel believes effective marketing should drive sales and create meaningful impact.

With hands-on expertise in digital marketing, social media management, online media buying (Facebook, Instagram, X/Twitter, LinkedIn, and Google Ads), and content strategy, Samuel has worked across media, insurance, HR services, logistics, and professional consulting. His career includes leadership roles at GLICO Holdings, Prudential Life Insurance Ghana, TIAST Group West Africa, and Media General (TV3), and he currently serves as Marketing Manager at the HR Certification Centre. He is also the Campaign Lead for Royal Foam’s “Royal Wow Promo.”

Beyond campaigns, Samuel is passionate about building people and high-performing teams, actively supporting talent growth and professional advancement.
Column: Samuel Kwabena Ansong

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