Ghana Post is to introduce same day delivery services for Accra/Tema Metropolis as well as some regional capitals as a means of improving services to the public, Managing Director of Ghana Post Limited,Kofi Dua Adonteng has announced.
The same day delivery service, which takes effect immediately adds no extra cost to the customer, he said. He mentioned Cape Coast, Takoradi, Ho, Koforidua and Kumasi as regional destinations under the new EMS.
Mr Adonteng further explained that under the service EMS will carry out delivery of items within Accra/Tema and other specified centres on the day of receiving the courier items and by certain times of the day.
"For instance any item given to EMS between 0700 hours and 1400 hours for Accra/Tema and their environs will surely be delivered on the same day without fail. Similarly EMS will deliver items meant for Cape Coast, Takoradi, Kumasi, Ho and Koforidua from Accra if they are handed in between 0700 hours and 1000 hours the same day.
"We are saying that if you hand in your items or call us to pick your items by a specified time of the day in accordance with the delivery time schedules that we have developed, we guarantee prompt delivery same day. No controversy, no question."
Mr Adonteng also announced that Ghana Post had a track and trace system in place, which enabled customers' items to be tracked and traced to know where they were to reinforce security and reliability of items through EMS.