Vodafone Ghana reviews business structure, explains layoffs

In a bid to be more effective and position itself for sustainable growth, Vodafone Ghana has reviewed its operating model and structure to be more competitive.

The telecommunications giant has introduced a series of initiatives to ensure it continues to offer excellent customer service and enhance its operational efficiency.

These measures, according to the company, are designed to enable it to serve its customers better.

The reorganisation has also impacted some roles in the non-customer service functions of the business. Although it has been reported that some 1,500 have lost their jobs, Vodafone denied this saying the company has a total staff strength of about 1,200.

Commenting on this, Hannah Ashiokai Akrong, Director of Human Resource Director at Vodafone said, “the employees impacted by this initiative have been treated with respect and dignity.

A special transition support programme was rolled out to mitigate any redundancies she said adding "we are redeploying affected employees wherever we have vacancies elsewhere in the business."

“We have had engagements with all affected employees to explain the situation and will honour all commitments, such as paying all bonuses due them for the year ending March 31, 2017.

"As a responsible employer, we have also met and gone beyond the necessary notifications, prevailing agreements, laws and regulations,” Akrong added.

Vodafone Ghana is an operating company of Vodafone Plc, one of the world’s largest telecommunications companies.

It provides a range of services including voice, messaging, data and fixed communications for individuals, small and medium companies’ as well as large corporate organisations.

Story by Ghana | Myjoyonline.com