Microsoft said its consumer products services had fully recovered as of 4.10pm (GMT) on Friday, while it was seeing some sustained recovery for its Microsoft 365 enterprise services after a global outage that crippled online communications across businesses and governments for over 24 hours.
It apologised for the shutdown affecting online software including Outlook, Copilot, and certain features of Teams, which since Thursday had impacted at least 74 countries across the Americas, Europe, Asia, and Africa.
The technology giant said it was "monitoring the backlog of email messages accrued during this event" before considering the issue with the enterprise services resolved.
"Due to the severity of impact this incident caused, we're monitoring for an extended period to ensure no additional mitigative actions are required," Microsoft said in an update on its service status page.
The US Homeland Security chief in Washington also confirmed that there was no link between the Microsoft issue and Friday's US air stoppage. Microsoft earlier said it had no indication that the Federal Aviation Administration nationwide ground stop is related to the service disruption that took Outlook and other services offline Thursday, a spokesperson for the company said.
(FRANCE 24 with Reuters and AFP).
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