GES forwards 347 salary arrears cases of 2024 teacher recruits for payment

The Ghana Education Service (GES) says it has processed all 347 salary arrears cases submitted by teachers recruited in 2024 and forwarded them to the Controller and Accountant-General’s Department (CAGD) for validation and payment.

The Service also disclosed that it had received 124 complaints from recruits who had not been issued staff identification numbers, but could verify only five of the cases.

The update follows a one-month exercise during which GES received complaints from affected teachers through a help desk established at its headquarters on September 8.

In a statement issued on Friday, November 13, and signed by the Head of Public Relations at GES, Daniel Fenyi, the service said the help desk received a total of 471 complaints by the close of the exercise on October 8.

“Management is pleased to share that all the 347 cases of salary arrears have been successfully processed by GES and forwarded to the Controller and Accountant-General's Department (CAGD) for validation and payment,” the statement said.

On the staff ID complaints, GES said five of the 124 cases had been successfully processed, with the affected teachers expected to receive their identification numbers in the coming weeks.

However, the Service said it could not verify the remaining 119 cases because the individuals had no records in its database and their appointment letters could not be authenticated.

It added that Regional Directors with such teachers in their regions had been queried to explain why the individuals were in the classrooms.

“Management assures all teachers who have been successfully processed that they will be paid appropriately, with their arrears as well,” the statement added.