GACL dismisses two airport car park workers over passenger extortion
The Ghana Airports Company Limited (GACL) has dismissed two car park workers at the Accra International Airport for allegedly extorting money from passengers.
The company said the workers were sanctioned after repeated complaints from passengers led to investigations that identified those responsible for the misconduct.
Speaking during a visit by Parliament's Committee on Roads and Transportation to the airport on Tuesday, August 4, the Managing Director of GACL, Yvonne Nana Afriyie Opare, said the dismissals form part of ongoing efforts to eliminate extortion and improve the overall experience of travellers using the airport.
She reaffirmed the company's commitment to maintaining professionalism, accountability and high standards of customer service across all airport operations.
“Just about two weeks ago, we had two people expelled from the airport in the car park, workers who asked passengers for money. And instantly, because we were able to identify and zero in on the specific people, we were able to have them leave the airport immediately. So we are asking the general public to help us address these issues,” Mrs Opare said.