Healthcare CEO apologizes for coverage problems

Two weeks after NBC News reported on coverage issues being had by beneficiaries of TriWest Healthcare Alliance, the company's CEO has released a letter apologizing to the healthcare administrator's 4.2 million beneficiaries. NBC News' Erin McLaughlin reports in our series “The Cost of Denial.” For more context and news coverage of the most important stories of our day, click here: https://www.nbcnews.com

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