How To Say No Without Insulting Your Friends | Better | NBC News

Harvard Business School's Dr. Ashley Willans has fresh research showing the better way to say no to invitations without hurting your friends' feelings. » Subscribe to NBC News: http://nbcnews.to/SubscribeToNBC » Watch more NBC video: http://bit.ly/MoreNBCNews

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How To Say No Without Insulting Your Friends | Better | NBC News