Internet outages: We have secured 100% capacity, services restored — Telecel Ghana

Mobile network operator Telecel Ghana (formerly Vodafone Ghana), says they have secured a 100% internet capacity.

In a notice to its customers on Tuesday, March 19, Telecel announced that its services have being restored.

They also promised to refund bundles purchased by customers and went waste without proper utilization.

“Telecel Ghana is pleased to inform you that we secured 100% of our internet capacity and services are being restored. We appreciate your patience and understanding during this period. Please be assured that our team has started work on refunds of expired bundles and related issues,” the notice reads.

This comes as internet outage issues continue to plague the country and some countries on the contineint.

The outages began last Thursday following a break in the South Atlantic SEACOM submarine cable that connects Africa to Europe and Asia.

This has severely disrupted internet and data services across several countries.

The National Communications Authority (NCA) has cautioned that full repairs to the cable could take up to a minimum of 5 weeks.

In the meantime, internet service providers are relying on alternative connection routes that have limited capacity.