Adb fetes customers for loyalty

Accra, Feb. 6, GNA - Mr James Agbedor, the acting Managing Director of Agricultural Development Bank, has commended customers of the Bank for their loyalty for the past fifty years.

According to him, the loyalty exhibited by customers of the Bank has been the reason for the Bank's survival in business.

Mr Agbedor who was speaking at a customer appreciation cocktail party in Kumasi in the Ashanti Region organised by the Retail Division of the Bank assured them of improved services.

The Acting Managing Director pledged the commitment of management and staff to ensure that the customers received the best of customer care at all branches.

'We have customers who have been with us for the past 40 years, 30years, 20years and more and this we think is highly commendable.

'We have developed a four year strategic plan which is focused on ensuring that our customers enjoy the best products and service on the market'

Mr Agbedor explained to the customers that the decision by the board and management of the Bank to embark on the Initial Public Offer (IPO) was to raise enough capital to engage in branch expansions, improve service quality and also a more reliable IT support and security system.

'Through the IPO we will raise enough funds to be able to satisfy you our customers through improved quality service and the introduction of new banking products and services,' he said.

Mr Alfred Nene Akotiah, Executive Head of Retail Banking at adb said the event was part of the Bank's programme to appreciate customers who have been with the Bank for several years.

'We want to show appreciation to our customers especially our corporate customers who even in the midst of a highly competitive environment continue to see adb as the bank of choice,' he said.

GNA