Airtel Ghana to thrill customers with exciting offers

Accra, Oct 06, GNA - Airtel Ghana is undertaking a week-long of exciting activities to celebrate its customers as part of the global commemoration of International Customer Service week.

The celebration is from Monday, October 5 to Friday, October 9.

A statement issued in Accra by Mr Richard Ahiagble, Head of Corporate Communications, and copied to the Ghana News Agency, said the celebrations would see the leadership of the company visiting selected retail outlets to engage and interact with customers, give away surprises, among other activities .

It said customers would also have the opportunity to enjoy services such as health screening and spa treatments from Airtel's benefit partners.

Ms Rosy Fynn, Marketing Director of Airtel, said the International Customer Service Week was commemorated annually to celebrate and reward customers.

'At Airtel, we believe in celebrating our customers at every touch point every single day because they are the reason why we are here', she said.

'This is why we are constantly innovating and providing cutting-edge solutions to meet their every need.'

'We have set this week aside to allow management and customer experience representatives, to engage with our customers and reward them for making us not only the most loved brand in their daily lives, but also the telecommunication brand of their choice,' she said.

Ms Fynn said: 'With over four million customers on our network and growing, we have four million reasons to celebrate and this Customer Service week is one of the many ways we show our customers that we truly appreciate them,' it said

Airtel employees across the country would also engage in exciting activities, including market storms and customer rewarding initiatives, aimed at creating an exceptional experience for customers.

The company said the greatest of these rewards would be free return tickets to London as an addition to Airtel Premier's existing partnership with British Airways.

Currently, Airtel customers receive up to 15 per cent discount on British Airways tickets.

The statement noted that to be eligible to win in this promotion, customers simply had to buy a Premier Pack, a combo pack offering deep discounts on local and international minutes to select destinations as well as SMS and data.

It urged customers to dial *202# for the promotion, which would end on 30th November 2015.

GNA