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18.01.2020 Business & Finance

Accra: Connectivity Issues Are Being Resolved, MTN Assures Customers

By News Desk
Accra: Connectivity Issues Are Being Resolved, MTN Assures Customers
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MTN Ghana confirms that significant progress has been achieved in restoring the mobile data connectivity issues. The restoration has commenced and so far we have attained 50% resolution.

You can now experience appreciable speed levels with picture, video and general downloads as well as WhatsApp and International Outgoing calls. Updates will be shared as more progress is made.

Connectivity was interrupted over the last two days as a result of a double undersea fibre optic cable cut in Europe which affected six Operators in six West African Countries and beyond. This situation affected our internet services, due specifically to issues with the West Africa Cable System (WACS).

MTN is committed to providing you with the best experience, and wishes to thank you, our loyal and valued customers, for your patience during this difficult period. We will continue to work tirelessly on fully resolving the mobile data connectivity issues in the shortest possible time.

We thank all our cherished customers for their patience during this period.