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Access Bank holds customer service week

By GNA
Business & Finance Access Bank holds customer service week
OCT 19, 2016 LISTEN

By GNA Reporter
Accra, Oct. 19, GNA - Access Bank gave a special treat to its customers over the weekend as part of the 2016 customer service week celebration activities.

Customers were given the opportunity to view a live stage play dubbed 'Forbidden' written and directed by the renowned playwright, Uncle Ebo Whyte and the Roverman Production team to climax the week's celebration held under the theme: 'Diverse needs; one unique experience'.

Speaking at the event held at the College of Physicians and Surgeons in Accra, Mr Kameel Adebayo the Executive Director of Operations for Access Bank, said there is the need for institutions to appreciate their customers.

'Customer satisfaction and feedback forms the bedrock of our operations. We believe if we don't evaluate the effect our service has on customers, we will lose the essence of our existence,' he said.

The week celebration was marked with activities across all the Bank's branches nationwide. Some customers were given packages including chocolates and souvenirs to show appreciation to them for their loyalty and patronage over the years.

The annual celebration of Customer Service Week is used to address issues facing their customers. Access Bank has over the years used the celebrations to highlight its superior customer service, a key component of its core values as well as solicit customer feedback while appreciating them for their loyalty.

GNA

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