CHRAJ workers urged to strive for excellence

Mr. Richard Quayson, Deputy Commissioner, Commission
on Human Rights and Administrative Justice (CHRAJ) has urged workers of the Commission to strive hard to become the centre of excellence in the promotion
of human rights, administrative justice and anti-corruption practices throughout the country.
Mr. Quayson noted that the workers could only achieve this goal by improving their skills, knowledge and attitudes through sharing their experiences and constantly reviewing their performances in order to reduce mistakes, time spent on cases, indiscipline and public criticism.
The Deputy Commissioner made these remarks when he was addressing the closing session of a five-day intensive workshop on investigative skills, investigative report writing, adjudication, decision writing and validation of case statistics indicators in Accra.
Over 50 participants from the Head Office, Greater Accra, Western, Central, Volta and Tema offices, made up of Legal Officers, Investigators and Registers attended the workshop under the sponsorship of DANIDA and the Commission's Development Partners.
Mr. Quayson intimated that the workshop, which was in line with a series of similar training programmes for the CHARJ staff nationwide, was designed to build capacity of the staff and ensure greater efficiency, effectiveness and uniformity in the performance of their work.
The participants were taken through topics like complaints handling process, mediation, formal hearing, investigative techniques, investigative report writing, decision writing and validation of uniform indicators to guide collation of case statistics, among other.
The participants were also engaged in open forum, group discussions, exercise assessment, review of cases in the Districts and Regions as well as sharing of important field experiences and investigation processes.
Earlier, Mr Lawrence K. Lartey, Head of the Legal Department advised the participants to make the best use of the opportunities offered by such training programmes to bring out the best in them.
He noted that consummate skills in handling cases come gradually with constant practice and acquisition of more knowledge, stressing that meticulous choice of words while dealing with complainants and decision writing could be a decisive factor in an accomplished work done.
A Co-moderation of the programme, Mrs Mavis Andoh, commended Mrs Chris Dadzie, Professor Ken Attafuah, Ms Abena Bonsu and Ms Josephine Akaba for their repository of knowledge and skills in handling their respective topics throughout the workshop.