With the continuous competition and intensity in the telecommunications industry in Ghana, mobile telecommunication company, Tigo has revealed a series of plans to cater for its increasing subscriber base.
The company has therefore rolled out a new customer care centre at Osu, in the heart of Accra, which offers a wide range of corporate services, customer care and sales services for both prepaid and postpaid customers.
It also plans to open more care centers across the country, especially in Kumasi and Takoradi.
Speaking at a ceremony to officially open the centre at Osu, Dr. Benjamin Aggrey Ntim, Minister of Communications, said his ministry has been an advocate for keen competition, adding that all telecommunication companies should pay attention to the growing network demands.
The company also took the opportunity to introduce two new products called Tigo My Access and Tigo All Access Post.
Through the two new products, subscribers will enjoy peak time calls at incredibly low prices.
“With a firm grasp of understanding within the telecommunications industry in Ghana, Tigo has its fingers consistently placed on the pulse of the market,” Anita Erskine, Corporate Communications Manager said.
“In addition to our strong network quality, we will offer our subscribers, both present and future added value, in the form of competitive prices and a plethora of services. Our primary focus is on re-investing in our communities in special ways.”
Tigo is owned by Millicom Ghana Network, the original operator of cell phones in Ghana.
From BUSINESS DESK