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09.05.2007 Business & Finance

CEPS personnel urged to perform beyond reproach

By GNA
Personnel of the Customs, Excise and Preventive Service (CEPS) have been asked to demonstrate superior qualities as weaknesses of officers could be detrimental to the performance of the service.

“We therefore need to think and act together to remedy the harmful effects of some of our operational inefficiencies on revenue performance and national security,” Mr. Henry Acquah, Deputy Commissioner Finance and Corporate Planning, told the opening of a two-day workshop on CEPS' five-year Strategic Corporate Plan in Accra.

The workshop is aimed at sensitizing participants on the Plan as well as creating a sense of ownership of the plan and consensus building among all officers
of the service.

Participants are expected to dialogue to address some of the knotty issues in the plan, which serves as the highest policy document for the service and make appropriate recommendations to management.

Mr Acquah noted that it was time CEPS charted a
new course by developing a framework to manage its internal processes for effective results.

“We therefore need to appreciate the need to work together to create a challenging but satisfying work environment for both our internal and external stakeholders.

“It is our ability to foster trust, share information and listen effectively that will enable us to generate and implement innovative ideas for change,” he said.

Mr Acquah said the strategic plan called for a careful and systemic coordination of efforts at all levels of the service in order to attain its corporate goals and realize its vision to provide a world class service.

He called on the participants to constantly keep watch on the directions in which the service was moving and make amends when necessary.

“No matter the difficulties, challenges and shortcomings, we owe it a duty to deliver fair, honest and transparent service to our clients,” he said.
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