You have put your finger on something that is very important and needs to be addressed in the contemporary churches. Love and Scriptures. First, one has to define love in the biblical sense. Today some think that if you love somebody you allow him or her to do whatever seems good or right even though it might be definitely wrong. That is why the church is full of people who are living in sin without any repentance because the pastor and leaders have concluded that if they rebuke or correct such people, they would be regarded as unloving. This understanding or position is biblically wrong. In fact, when you do not correct a sinning person that is the true definition of unloving. The culture today is on the precipice of destruction because there is nobody who is able to stand up and say enough is enough.
THEOLOGY AND CULTURE
You are dealing with true current trends in the world today. Many churches have become anemic and powerless because they have swallowed everything that the culture dictates. Political correctness has dissipated the effectiveness and the passion of many pastors and evangelists today because they don't want to offend anybody. One thing that many Christians do not know or realize is that John the Baptist and later many Christians died or were killed because they did not allow the culture to dictate to them. Ponder on the reason why "Gay Marriage" has become an acceptable practice in the United States. Many preachers kept their mouth shut because they did not want to rock the boat or lose money and prestige. Some of the advocates of Gay lifestyle have resorted to violence and intolerance. Therefore, some preachers are afraid of being attacked or maligned. However, we must speak the truth, but at the same time gracious. The Bible teaches that grace and truth came through Jesus Christ. The Law was given to Moses, but grace and truth came through Jesus Christ (John 1:17). This truth has major theological implications.
The story you have shared is amusing and sad at the same time. My question is how involved is this person in witnessing and the discipleship of others who are babies in Christ? So in effect, this person is saying that he cannot receive any encouragement, benefit, and growth from any other church? Then, I suggest the person should begin his own church. This is pride of the highest proportion that ruins those who think they are more mature to receive nourishment from others. It also demonstrates that such an individual does not have a teachable spirit. If a person does not have a teachable spirit, he or she cannot be a true follower of Christ.