The Strategic Thinkers Network Africa (STRANEK-STRANEK) says Vodafone's decision to give out personal data of its customers to Kelni GVG smack of betrayal and breach of its privacy laws.
The company has come under criticism for admitting in court of giving personal data of customers to Kelni GVG.
The personal information includes (but not limited to) subscribers names, mobile phone numbers, call records, call locations and addresses and mobile money transaction details.
This came out at the hearing of a case which was brought by a private legal practitioner, Mr Francis Kwateng Arthur to challenge the constitutionality of the President’s Executive instrument No. 63 (EI 63).
But according to the company, information about customers, including subscriber information, also known as call data records (CDRs), remains encrypted and secure as the company takes data security and storage of personal information extremely seriously.
In a statement from STRANEK-Africa, the act by Vodafone is an infringement on the rights of the customers indicating that "Vodafone is not a safe network."
“STRANEK-Africa finds it unfortunate to know how Vodafone has turned its back at their customers. Vodafone has finally dashed the details of its customers like a tabletop tomato business.
“Even after various petitions from institutions like STRANEK-Africa, they betrayed their customers. Vodafone is not a safe network to subscribe to. The privacy of customers is not assured”, a statement signed by Executive Director Nii Tettey Tetteh has said.
Below is the statement from STRANEK-Africa:
For immediate release:
16.06.2020
STRANEK-Africa finds it unfortunate to know how Vodafone has turned its back at its customers. Vodafone has finally dashed the details of its customers like a table top tomato business. Even after various petitions from institutions like STRANEK-Africa, they betrayed their customers. Vodafone is not a safe network to subscribe to. The privacy of customers is not assured.
Please find attached our petition to Vodafone.
We will be on standby for any media engagement.
Signed
Nii Tettey Tetteh
Executive Director
+233 559 042 914
Emmanuel Osei
Director of Policy and Political Affairs
+47 412 45 303
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