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Feb 26, 2019 | News & Events

Reasons Why Your eCommerce Business Needs To Innovate

By Adeniyi Ogunfowoke
Reasons Why Your eCommerce Business Needs To Innovate

Innovation is all about finding or creating new ways of doing things. The survival of any business is hugely dependent on this. So, whether you are a blue-chip company or a local start-up, innovation is like the air you breathe daily. There are so many reasons why you should innovate. We discuss some of these ways.

Global recognition, thanks to the internet
In today’s business climate, the playing field just got a whole lot bigger, thanks to the internet. Your competition isn’t just around the corner, it’s across the globe. Clients can search for better customer service, lower prices, and faster production with a simple google search. Your business will simply suffer if your business does not innovate.

Business growth
Businesses that innovate are able to grow, scale up and employ more hands. Innovation makes it easier to grow, regardless of the size of the business. You might have a small startup, but if you innovate, you can grow your business.

Stand out from competitors
You are not the only one operating in your business niche. There are tons of other companies in that niche. As such, you need to stand out in some way. You can do that through innovation. The right innovation will allow you to offer something unique to your customers. For instance, Jumia dominates the ecommerce space not only in Nigeria but also in Africa; hence, it is now tagged the Alibaba of Africa. It achieved this lofty height because it innovated over the years. This has made Jumia very successful that it now wants to keep its millions of customers within the Jumia ecosystem with all the digital services that are tailored to meet everyday needs of its customers.

Meet the needs of customers
The needs of the customers are insatiable because they are constantly changing. One day, your customers might need exactly what you have to offer, and the next day, they might need something else. Innovators predict changes in the market and provide solutions before people even realize they need them. You cannot meet your customers' needs on a long-term basis unless you are willing to innovate. If you remain stagnant, your business will eventually flounder and liquidate.

Attract innovative talents
The truth is, talented and innovative people want to work for innovative companies. Your business is not going to attract someone who is going to create the next big thing unless your company has a history of creating.

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