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DKM customers express mixed views over refund

By CitiFMonline
Business & Finance DKM customers express mixed views over refund
SEP 23, 2016 LISTEN

Customers of DKM Microfinance expecting refunds of their locked up investments have lauded the progress of work by the Official Liquidator.

Some of the customers tell Citi Business News the move comes as a great relief despite the length of time it has taken to get access to their monies.

“In fact I can say there is hope for us as customers with the discussion that have gone on today (Thursday). My only concern is that all of the affected customers will feel satisfied with whatever decision,” one customer remarked.

Over 70,000 customers of DKM are expected to be paid their investments after a year that the company's operations were suspended for flouting some financial regulations in the country.

The affected customers of DKM in the Upper East region spoke to Citi Fm's regional correspondent, Fred Awuni after a creditors' meeting with the Registrar General's Department on Thursday (September 22, 2016).

“Well, I'll say the process has been good so far. We cannot necessarily rely on what the Official Liquidator is telling us unless we receive our money,” one gentleman stated.

Another disgruntled female customer intimated, “From what we have been told, I can say I am satisfied with the process so far. Like the others, I will have to wait for the September 30 date and confirm whether my name has been captured in the creditors list.”

She added, “I hope they will keep their word on whatever that they have assured us of should there be any challenges.”

The central bank in May 2015 suspended the operations of DKM Microfinance Company after it failed to hold sufficient assets to meet its liabilities to depositors.

A lot of complaints and agitations have been raised against the company and government by the aggrieved customers with some reported to have lost their lives over the matter.

Some have even threatened to vote the government out of power if it failed to secure their locked up investments.

Meanwhile the list of validated creditors in the Upper East Region is expected to be published on the 30th of September with payments scheduled for first week in October this year.


By: Jessica Ayorkor Aryee/citibusinessnews.com/Ghana

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