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Ethiopian Airlines Wins 'Best Airline In Africa' Award

By Daily Guide
Business & Finance Ethiopian Airlines Wins 'Best Airline In Africa' Award
OCT 8, 2015 LISTEN

Ethiopian Airline has won the Passenger Choice Awards for 'Best Airline in Africa' for the third time in a row at the APEX 2015 EXPO held at Oregon Convention Center in Portland.

The Airline Passenger Experience Association is a network of the world's leading airlines, suppliers and related companies committed to promoting the airline passenger experience.

APEX encompasses the largest and most comprehensive survey of passengers in 13 languages.

It is the most important award in the airline industry since the customers themselves rate airlines based on their overall experience.

Chief Executive Officer (CEO) of Ethiopian Airlines Group, Tewolde Gebremariam said, 'As an indigenous Pan-African Global Airline, we are honoured to be recognized as 'Best in Africa' for the third time in a row which once again reaffirms the high quality of the service and the products we offer.'

He said Ethiopian Airlines is a customer-focused airline with global standard service and superior delivery through its hallmark African flavoured Ethiopian hospitality.

'Passenger Choice Award is the most important award in our industry since it is our customers who rate us by benchmarking our service with others in the industry.

'The award will encourage all of us at Ethiopian to double up our efforts in the never-ending pursuit of our continuous improvements in customer services both on the ground and in the air,' Gebremariam said.

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By Cephas Larbi

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