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05.10.2015 Business & Finance

Airtel Ghana Celebrates Customers

Airtel Ghana Celebrates Customers
05.10.2015 LISTEN

[5th October, 2015] Airtel Ghana, the Telecom brand of the year, is undertaking a week long raft of exciting activities to celebrate its customers as part of the global commemoration of International Customer Service week, from Monday 5th to Friday 9th October 2015.

The celebrations will see among other activities, leadership of the company visiting select retail outlets to engage and interact with customers as well as give away surprises. Customers will also have the opportunity to enjoy services such as health screening and spa treatments from Airtel’s benefit partners.

Rosy Fynn, Marketing Director of Airtel said, “Internationally, Customer Service Week is commemorated annually to celebrate and reward customers. At Airtel, we believe in celebrating our customers at every touchpoint every single day, because they are the reason why we are here. This is why we are constantly innovating and providing cutting-edge solutions to meet their every need.”

She continued, “We have set this week aside to allow management and customer experience representatives, to engage with our customers and reward them for making us not only the most loved brand in their daily lives, but also the telecommunication brand of choice. With over 4 million customers on our network and growing, we have 4 million reasons to celebrate and this Customer Service week is one of the many ways we show our customers that we truly appreciate them”.

In commemoration of the week, Airtel employees across the country will also engage in exciting activities including market storms and customer rewarding initiatives, aimed at creating an exceptional experience for customers. The greatest of these rewards are FREE return tickets to London as an addition to Airtel Premier’s existing partnership with British Airways. Currently Airtel customers receive up to 15% discount on British Airways tickets.

To be eligible to win in this promotion, customers simply have to buy a Premier Pack, a combo pack offering deep discounts on local and international minutes to select destinations as well as SMS and data. To subscribe to this offer, customers dial *202#. The promotion runs from now till 30th November 2015.

“At Airtel, we are committed to providing solutions that go beyond just the telecommunications needs of our customers and our partnership with British Airways is a clear example. In addition, throughout the entire week, Airtel customers that patronize Airtel shops can win exclusive freebies as a reward for their loyalty”, Rosy Fynn said.

About Bharti Airtel
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 335 million customers across its operations at the end of August 2015. To know more please visit, www.airtel.com

About Airtel in Africa
Airtel is driven by the vision of providing affordable and innovative mobile services to all. Airtel has 17 operations in Africa: Burkina Faso, Chad, Democratic Republic of the Congo, and Republic of the Congo, Gabon, Ghana, Kenya, Malawi, Madagascar, Niger, Nigeria, Rwanda, Seychelles, Sierra Leone, Tanzania, Uganda and Zambia. Airtel International is a Bharti Airtel company. For more information, please visit www.airtel.com, or ‘like’ the Airtel Ghana Facebook page via www.facebook.com/airtelgh or follow us on Twitter via the handle @airtelghana.

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