MTN Excels In Data Quality Tests

The results of Quality of Service Data Monitoring tests released by the National Communications Authority (NCA) have indicated that MTN, the leading telecommunications operator in Ghana, is the most reliable data service provider.

The results of the tests conducted in the Upper East and Upper West Regions are the first to be released on mobile data by the NCA.

MTN's network superiority was evident in many of the districts.

In the case of Wa, NCA's report states that it was only MTN that achieved the throughput target.

This means that MTN achieved the fastest internet speeds.

Again in the coverage signal strength report for Upper East Region, MTN had good network coverage in Bolgatanga.

QoS monitoring is conducted by the NCA to ensure that telecom operators comply with the quality of service obligations set out in their licenses.

While NCA has been conducting quality of service tests for voice for some time now, the July 2015 tests are the first for data.

The monitoring comprised the following standard Quality of Service indicators and their respective thresholds for compliance -Data Access Time (the response time of accessing the data service when requested), Data Access Success Rate (the probability of success in connecting to a public server), Data Drop Rate (the probability of drop in connection to public server without end user's intervention), Throughput (the rate of data transfer).

Touching on the monitoring results, Acting Chief Technical Officer of MTN Ghana, Ibrahim Misto said, 'NCA's report is a testament to MTN's focus on enhancing our customers' experience in the digital age.

'Everywhere you go in Ghana, MTN's enormous network investments are making it possible for our customers to enjoy a differentiated experience that brings efficiencies and improvements to their personal and professional lives.

'The results also demonstrate our commitment to leading the delivery of bold new digital world in order to brighten the lives of our customers through the services we provide.'

He said the company would continue to make significant investments in its network to continue to enhance coverage and customer experience.

A Buniess Desk Report