IBG Enhances e-Banking

Kenneth Awuku

In its quest to enhance e-banking services, Intercontinental Bank Ghana (IBG) Limited has improved its Information Technology (IT) platform to meet the needs of consumers.

The bank presently provides internet banking, telephone banking, I-Alerts and i-Mobile services that make it easy for customers to transact business with the financial intermediary.

While the internet banking which is fast, secure and convenient enables customers to get access to their own bank accounts from wherever they are as well as transfer funds online with real-time, up-to-the-minute balances, the telephone banking helps customers to known their balance on accounts, download statement of account using fax machines, pay bills among others.

The I-Alert service on the other hand also allows all bank customers to be instantly alerted via mobile phone text messaging whenever a credit or debit transaction is effected on the customer's bank account.

The i-Mobile also enables clients to transact business using the mobile phone.

Kenneth Awuku, Head of Corporate Affairs, IBG, said improving the IT platform will give customers more enhanced features to transact business with the bank.

He expressed happiness that a number of customers had signed onto the internet banking platform to view their account details regularly, transfer money to other account holders in IBG among others.

IBG commenced business in 2006 immediately it received its universal banking license from the Bank of Ghana (BoG) in September 2006. It is ranked among the top 10 banks in Ghana with 27 business offices across the country.

From Business Desk