uniBank re-launches enhanced mobile banking service

March 04, 2011
Accra, March 4, GNA - The management of uniBank Ghana has re-launched its mobile banking service with enhanced security features as a part of a broad strategy to broadening access to financial services.

Mr Ammishaddai Owusu-Amoah, uniBank Managing Director, said the mobile payment solution was one of many initiatives by the bank to promote increase financial inclusion.

"In this connection, this initiative of enabling banking services to customers via a mobile phone at affordable costs will go a long way in increasing access to financial services in line with broader national objectives," he said.

uniBank was among the first six banks in the country to introduce three main electronic banking products such as uniweb (internet banking), uni-alert (SMS alert for all transactions) and uni-Mobile, a mobile banking solution.

Mr Owusu-Amoah said through efficient and reliable service about 20,000 customers had signed on and actively using these services, falling in line with the bank's strategy to get customers move from the use of the traditional visits to the Branch to the use of alternate channels that had been provided.

"Our customers need not walk into our branch to check balances, they need not walk into our branches to get statements or even see all transaction on their account as well as transfer money," he said.

Mr Owusu-Amoah said the new uni-Mobile runs on the Global Banking Software provider Temenos' Arc Mobile platform and allowed customers to view the last 10 recent transactions on their mobile phones.

It also enables direct purchases of top up units for customers and third parties from all the mobile phone companies with values loaded straight onto the phone and not through a pin number.

He said the Temenos platform can be used on any mobile handsets, making the service available to all service providers and phone models with internet connection.

"The new uni-mobile initiative certainly has the potential to become a catalyst for extending basic banking services beyond our existing branch networks in the country," he added.

As part of the promotion in re-launching the product, customers, who sign on to the new service, will receive free coupons for pizza at Eddie's PIZZA.

GNA