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17.12.2010 Business & Finance

MTN Ghana launches Mobile Money bill payment service

By myjoyonline
MTN Ghana launches Mobile Money bill payment service
17.12.2010 LISTEN


MTN Ghana has launched the Mobile Money Bill Payment service to facilitate payment of electricity and DSTV bills for subscribers of the MTN Mobile Money.

The new Mobile Money Bill payment service will offer DSTV subscribers and clients of the Electricity Company of Ghana the convenience and ease of paying bills.

MTN Mobile Money, the first mobile money service to be introduced into the country in July 2009 has over 1.8 million subscribers currently. The service is aimed at providing convenience to mobile phone users in the management of their monetary transactions.

Speaking during the launch of service, Mr. Eli Hini, Mobile Money Commercial Senior Manager, said “Mobile Money Bill Payment is designed to give MTN subscribers the opportunity to pay their DStv and Electricity bills through their mobile handsets without having to travel to the offices of the service providers”.

“The MTN Mobile Money Bill Payment service is ideal for all categories of persons who consider convenience as an important ingredient in their daily activities.” He added that “As a technologically savvy network, MTN has endeared itself to its valued customers through the deployment of state of the art technology to address their communication, business and social needs.”

Non registered MTN Mobile Money customers can pay their bills at the nearest Mobile Money Authorised Merchants across the country. Mobile Money transactions can also be done through the following partner banks Cal Bank, Ecobank, Fidelity Bank, Guarantee Trust Bank, Intercontinental Bank, Merchant Bank, UBA, Stanbic Bank and Zenith Bank.

Some services being offered on the MTN Mobile Money service include 50% bonus on air time recharge from GH¢1 and above, money transfer to family and friends, airtime top-up and transfer to other MTN subscribers and payment for Data Bank investment premiums.

MTN's technological contributions to the economy are being recognized. The recent Network Quality Survey conducted by the National Communications Authority (NCA) put MTN ahead of all its competitors in terms of network quality despite its increasing subscriber base. The company was adjudged the Best ICT Company of the year during the last Ghana Club 100 awards.



Frequently Asked Questions


Q. Who can use this convenient service?

A. This service is available to all registered MTN Mobile Money subscribers.

Q. Can I use the service if I am not registered for Mobile Money?

A. Yes you can pay your DStv bill at any **MTN Mobile Money Merchant if you are not registered.

Q. How do I load money into my wallet?
A. Visit any MTN Mobile Money Merchant and hand over physical cash to the merchant, the electronic equivalent will be loaded into your wallet. You will receive a confirmation SMS of a successful loading.

Q. How do I check the amount due on my DStv account?

A. Send “due (space) account number” (e.g. due 12345678) to MTN short code 1779

Q. Can I pay all the DSTV bouquet through Mobile Money?

A. Yes you can pay all 4 DStv bouquet through Mobile Money namely DStv Access, DStv Family, DStv Compact, DStv Premium.

Q. Is the payment in USD or GHS?
A. All DStv payments through Mobile Money are in GHS. To know the Cedi equivalent of your bill send “ex (space) account number” (e.g. ex 12345678) to MTN short code 1779

Q. How can I access my Mobile Money wallet on the internet?

A. Log on at https://mobilemoney.mtn.com.gh, and enter your phone number. The system will present you with a 6 digit number on the screen. Locate “My Web Login” under “My Wallet” on the Mobile Money menu and enter the 6 digit number as the Web Screen No. Confirm with your MM PIN (this must be done within 60 seconds). You will now be logged on.

Q. Will I get a receipt if I pay my DStv bill with Mobile Money?

A. You will get a payment confirmation on your phone when you effect payment directly from your phone. You can also print a receipt through the internet.

Follow the steps below after you have logged on:
Go to Statement enquiries
Select the date for payment
Click next and select the payment under transaction type
Click on printable version
Then Print
Q. What do I enter as my account number while paying for my DStv bill using MTN Mobile Money?

A. You must enter your 8 DStv account number e.g. 12345678

Q. What happens when I pay to the wrong DStv Account number?

A. Please contact DStv Customer Care on Tel: +233 302 740 540 for assistance.

Q. Will I be charged when I pay my DStv bills through MTN Mobile Money?

A. No. Payment of your DStv bills through MTN Mobile Money is free.

Q. Can I pay my DStv bills using MTN Mobile Money when am out of the country?

A. Yes you can. The MTN Mobile Money service works on roaming. However, you may be charged for the SMS traffic by the host network at International Roaming rates.

Q. How soon will my DStv account be updated when I pay my DStv bill through Mobile Money?

A. It will take at least 10 minutes.
** The list of MTN Mobile Money Merchants is available at www.mobilemoney.com.gh







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